Updated: May 21, 2020
Scammers and fraudulent organizations try to profit off consumers' fears and anxieties during crises. Illegal robocalls don’t ever seem to go away. With more people now working from home, scammers are taking the opportunity to pitch products ranging from fake virus vaccines, remedies, and supplements, to sanitation supplies and test kits. Both businesses and consumers are vulnerable to these calls as many individuals have had their health, small business, or personal finance affected.
BBB advises businesses and consumers to take these steps if they have come in contact with a robocall.
Hang up! Don’t press any numbers or characters as it could lead to more phone calls or attempted identity theft.
Never verify any personal or financial information over the phone.
File a complaint at BBB.org, scamtracker.org and FTC.gov/complaints. You can also have your phone number added to the do not call list at FTC.gov
Visit the Center for Disease Control or the World Health Organization for the latest updates from officials worldwide.