Updated: May 21, 2020
BBBs across the country have received reports that consumers have experienced an increase in phone calls, emails or text messages claiming to be from the CDC, WHO, or other public health offices in the wake of the COVID-19 pandemic. The solicitations pretend to have critical information about the virus, and may claim to have a cure, ask for personal information, donations, request you click a link, or download a document.
BBB advises the public to be aware of the following:
Be wary of any phone call, email or text messages claiming to be from the government. In most cases, government agencies will not contact you via these methods.
Any critical or current information from these agencies will be available on their websites. Check there for information first.
There is no known cure at this time for COVID-19. Any solicitation that claims to offer cures, treatments or remedies is a scam.